How do I add public-holiday hours?
After adding normal and overtime hours, open Employee Additional Hours. Select the public holiday on the calendar and enter the hours worked.
Why are payslips not arriving by email?
Payslip attachments are not enabled automatically. Go to Settings → Employees → Self Service Settings and enable Attach Payslip PDF to Email.
How do I add a pay period?
Go to Settings → Payroll → Pay Period and select Add.
How do I create a pay type?
Go to Settings → Payroll → Pay Types, select Add, then choose Income, Deduction, Allowance, Benefit, Employer Contribution or Reimbursement.
How do I download payslips in bulk?
Open the pay run, select Edit payslips, then use Bulk Download to choose employees or a pay point and whether to include the EMP201.
Where are completed pay runs?
Open Run Payroll and select the Completed tab.
How do I process a termination tax directive?
Process the employee’s final normal payslip first. Create a custom pay run for the termination payment, add an appropriate custom income, enter the directive or termination lump-sum tax, approve the payslip and complete the custom pay run.
Can a payroll item be added more than once?
A single payroll item can currently be added once per payslip. Create a suitable separate custom pay type when distinct inputs are required.
Why is the salary different from the amount entered?
Employees who start or are reinstated during a pay period may receive a prorated salary. Review the proration percentage on the employee’s payslip input screen.