How do I add a user?
Open Users from the left navigation and select Add.
Why won’t a new user save?
Check every required field and confirm that the email does not already belong to an active or deactivated user.
What do the roles allow?
Account Owner and Admin
Access to all companies, locations and KarbonPay features, except the Accounts menu where restricted by the product.
Company Admin
Access to the companies assigned on the user profile.
Payroll Admin and Contractor
Access to assigned locations and, when configured, specific pay points. Completing pay runs and exporting bank transfers require explicit permissions. These roles do not have access to Accounts, Users, Companies, Locations or Submissions, and cannot access Leave Approver Setup.