Overview

KarbonPay has been updated with a refreshed user interface designed to make navigation simpler and provide a more organised experience across payroll and people management tasks.

While the look and feel of the platform has changed, the core payroll workflows remain the same. Existing payroll data, calculations, employee records, and historical information have not been affected by this update.

What's New?

App-Based Navigation

KarbonPay now uses a cleaner, app-based layout to help you quickly access different areas of the system.

The main apps include:

  • People (Links)

  • Payroll

  • Time Off

  • Reports

  • Company

Each app contains the features and settings relevant to that area of the platform.

New Company App

A new Company app has been introduced to provide a central location for company-level information and resources.

Depending on your permissions, you may be able to access:

  • Company information ( Links)

  • Files

  • Policies

  • Notes

  • Tools

  • Company settings

New Expenses App

A new Expenses app has been added to KarbonPay.

The Expenses app allows employees and authorised administrators to:

  • Submit and manage expense claims

  • Track the status of submitted expenses

  • Review expense records and supporting documentation

  • Process and manage employee reimbursements where applicable

This provides a centralised way to manage business-related expenses directly within KarbonPay.

New Security Feature: Multi-Factor Authentication (MFA)

To help improve account security, KarbonPay now supports Multi-Factor Authentication (MFA).

When MFA is enabled, users will be required to enter a verification code in addition to their password when signing in. Verification codes are sent during the login process to confirm the user's identity.

Benefits of MFA include:

  • Enhanced account security

  • Additional protection against unauthorised access

  • Reduced risk of compromised passwords being used to access company data

Users may be prompted to enter a verification code each time they sign in, depending on their organisation's security settings. 

Refreshed Employee Self-Service Experience

Employee Self-Service (ESS) has been updated with a modern interface that makes it easier for employees to:

  • View and update profile information

  • Access payslips

  • Submit and track time off requests

  • View company resources

  • Access documents and notes

  • View the People directory and browse colleague profiles

  • Access the organisational chart to better understand team, structure and reporting lines

What Hasn't Changed?

Although the navigation and layout have been refreshed, the core functionality remains the same.

You can still access and manage:

  • Employee records

  • Pay runs

  • Payslips

  • Reports

  • Time off

  • System settings

Your existing data and payroll processes remai